Firstly, lets discuss what managed services are….
In order for businesses to run efficiently, effectively and to stand out from the competition within their field technology is essential.
Businesses rely on networks and IT more than ever and the costs to upkeep an internal IT team keep rising, not to mention the HR requirements needed.
Small businesses can often struggle with their network maintenance and systems due to limited resources and infrastructure.
Managed services are a way to outsource your IT support to experts.
A top of the line MSP (managed services provider) will provide a range of services for your business:
- IT support
- IT security
- Network Administration
- Data Backups
- Restoration testing and more.
Managed IT services give your business the support and assurance that your network is being looked after and that you have someone to turn to for all your IT support queries.
Managed Services Benefits
- Low predictable cost
- Minimised Downtime
- Proactive Solutions
- 24/7 Support
- Expert Knowledge
- Data Compliance
- Invested Relationship
- Business Growth
Managed Services at Business Guys IT
At Business Guys IT we strongly believe in providing the best solutions for our clients and Managed IT Services are no exception.
With us acting as your Managed IT Service provider we prove ourselves every day even if you don’t need to contact us, we manage, monitor, protect and test your businesses IT on an ongoing basis.
We act as your very own IT department and are always on hand to provide support when needed:
- Secured, managed and monitored
Your business’s devices will be secured, managed and monitored 24/7 – 365 protecting them from a variety of cyber threats and vulnerabilities.
- Advanced Reports
Your business will receive multiple reports of what work we carry out to keep your IT running smoothly, proactively working in the background.
- Data Testing
Your data will be tested, restored and reported on regularly.
Restoration of your data will be done to ensure your business is protected.
Managed Services VS Break-Fix Services
Managed services are progressively becoming the norm certainly for smaller and medium sized businesses.
In the past Break-Fix services dominated the market. Businesses would encounter a problem and then get in touch with an IT expert to help them.
Depending on the problem this could become a gamble, if an issue could be resolved quickly then the costs could be low but if an extensive problem arose the break-fix support could soon become very expensive.
Managed services however provide:
- a proactive solution
- a predictable cost for your business
- consistent device monitoring
- security solutions.
Managed services by nature prevent the likelihood of major faults and failures.
Imagine having a vehicle that you use day in day out and you never maintain that vehicle because you don’t know how to or haven’t got the time to and then one day that vehicle breaks down. This could be at the most inconvenient time and the cost of repairs could be staggering because the vehicle hasn’t been properly looked after. If the vehicle had been serviced regularly by a trusted expert then the likelihood of having a major issue arise would be close to nil.
This is essentially the key difference between Managed Services and Break-Fix Services.